Job Purpose To supervise all activities related to the assigned areas on shift to ensure that the team is providing the best services and optimum quality to the customer airlines, in line with dnata’s standards.
Department
Aircraft Appearance
Location
Dubai, United Arab Emirates
Code
240001KG
Closing Date
23 Jul 2024
Job Outline
Plans the distribution and allocation of resources to ensure timely completion of processes and activities on shift.
Ensures safety of staff, providing guidance and support, and role-modeling desired safety behaviors.
Organizes and supervises team work to ensure efficient completion of tasks according to procedures and service standards.
Leads team activities related to handling incoming and outgoing flights as assigned.
Conducts shift briefings to clarify responsibilities aligned with SLAs at the start of each shift.
Provides performance feedback to line managers based on operations during the shift.
Ensures proper use and maintenance of allocated equipment and devices.
Conducts regular safety briefings to maintain adherence to safety standards.
Takes immediate action in response to risk exposures, models safe behaviors, and ensures corrective actions are followed up.
Complies with safety, quality, and environmental policies and procedures to maintain a healthy work environment.
Implements work instructions and ensures compliance with established standard operating procedures.
Ensures staff grooming meets dnata standards and requirements.
Escalates issues to shift Officers for proper follow-up on corrective measures.
Assists in manual handling activities as needed during operations.
Assists in manual handling activities as needed during operations.
Ensures the serviceability of support systems and equipment, taking necessary actions in case of failures.
Maintains accurate records and documentation for the assigned area and shift.
Qualifications & Experience
Airport Operations
High School with a Certificate OR Diploma in business administration / aviation / ground handling / customer service
High School with a certificate: 4-6 years of experience in business administration / aviation / ground handling / customer service
Diploma Holder: 2-4 years of experience in business administration / aviation / ground handling / customer service
Basic understanding of flight operations terminology
Proficient
Proficient understanding of Local / International aviation safety and security requirements
YES
Proficient IT and Computer Literacy
YES
English Language Skills
YES
Supervisory Skills
YES
People management / conflict resolution skills
YES
Proficient Safety Awareness Skills
YES
Proficient Planning and Organizing Skills
YES
Proficient Communication Skills
YES
UAE driving license 5/6
YES
Safety Sensitive
YES
Salary & Benefits
Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Further information on employee benefits can be found in the Working Here section of our website. More details about living and working in Dubai can be found in the Dubai Lifestyle section.
I am azhar iqbal belong from Pakistan I am interested as a team leader job plz select me for this job I have much more experience as a team leader
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Yes
We appreciate your interest and encourage you to apply directly through the official site by clicking the ‘Apply Now’ button.
Aircraft engineer 35year experience
We appreciate your interest and encourage you to apply directly through the official site by clicking the ‘Apply Now’ button.