Introduction:
As a Quality Assurance Auditor at dnata Airport Operations in Dubai, you will play a pivotal role in maintaining and enhancing global standards for Ground Handling and Cargo operations. This is a fantastic opportunity for experienced professionals in aviation quality management to join a leading company in the industry and contribute to its global quality initiatives.
| Position: Quality Assurance Auditor, dnata Airport Operations |
| Location: Dubai, United Arab Emirates |
| Job ID: 240000EG |
| Closing Date: 27th September 2024 |
| Apply Now |
Role Overview:
In your role as a Quality Assurance Auditor, you will be responsible for ensuring the effective implementation of quality standards across dnata’s Global Airport Operations network. You will support our Global Quality Management System (dQMS) and compliance program by performing audits, providing oversight, and offering technical expertise to various Airport Operations entities. Your role will involve independently reporting on and monitoring adherence to internal standards and international aviation regulatory compliance requirements.
Key Responsibilities:
| Global Quality Management System Support: Assist the Quality and Compliance Manager in implementing and maintaining the global Quality Management System. Review, publish, and develop processes, systems, and tools, ensuring awareness and compliance. |
| Audit Facilitation and Documentation: Facilitate and support training on the dnata Hub platform (Governance Risk Compliance system). Ensure all audit findings are captured, and the Corrective and Preventive Actions (CAPA) process is followed. |
| Audit Checklists and Tools: Develop, update, and distribute audit checklists. Oversee the effective use of audit tools, ensuring regular updates and proper application. |
| Direction and Problem-Solving: Provide direction and problem-solving support during Quality initiatives, forums, business reviews, and visits. Share updates internally and ensure the timely submission of audit reports. |
| Compliance Monitoring: Review and oversee CAPA plans submitted by auditees. Ensure adequate actions are taken to close audit findings and support the preparation of monthly and quarterly CAPA reviews. |
| KPI Reporting: Provide monthly KPI reports to highlight shortcomings and track compliance results. Develop and utilize reporting dashboards to analyze data and present findings. |
| Certification and Procurement Support: Support the Quality and Compliance Manager with certification processes and global initiatives. Coordinate the procurement of IATA manuals for global teams. |
| Qualifications and Experience: To qualify for the role of Quality Assurance Auditor, you must meet the following requirements: |
| Education: Bachelor’s degree in Aviation, Business Administration, or a related field. |
| Experience: Minimum 5 years’ experience in Aviation, Ground Handling, or Airline services with at least 3-5 years of audit experience. |
| Certification: Certified Lead Quality Auditor with knowledge of standards such as ISO, AHM, IGOM, ICHM, ISAGO. |
| Skills: |
| Excellent communication (written and verbal), organizational, analytical, and problem-solving skills. Proficient in Microsoft Office, Visio, KPI management, and auditing tools. Experience with Governance Risk Compliance (GRC) platforms is a plus. |
Why Join dnata:
Competitive Salary: Enjoy an attractive tax-free salary.Travel Benefits: Exclusive industry benefits including discounts on flights and hotel stays worldwide.Career Growth: Opportunities for professional development and career progression within dnata and the Emirates Group.
Application Process
To apply for the Quality Assurance Auditor position at dnata, visit the Emirates Group Careers website. Ensure your CV is up to date to be reviewed by our talent acquisition team. If you meet the criteria, you will be invited for a HireVue video interview. Shortlisted candidates will then interview with our hiring managers. Successful candidates will receive an offer, and our Onboarding team will assist with a smooth transition to your new role.
Apply for the Quality Assurance Auditor position at dnata Airport Operations in Dubai and play a crucial role in maintaining global standards for Ground Handling and Cargo. This role involves overseeing the effective implementation of dnata’s Quality Management System, conducting audits, and providing technical expertise across the Global Airport Operations network. You will ensure compliance with internal standards and international aviation regulations while supporting the Quality and Compliance Manager. Key responsibilities include developing audit checklists, facilitating training, and monitoring Corrective and Preventive Actions (CAPA). To qualify, you should have a Bachelor’s degree, 5+ years in aviation, and be a certified Lead Quality Auditor. Fluency in English and proficiency in quality management standards are essential. Apply by 27th September 2024 to join dnata’s global team and contribute to excellence in aviation operations.
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